Refund Policy

The current Zahvox web voice-to-text experience and the free utilities under /free-tools are provided at no cost. There is nothing to refund today because nothing is billed today. Paid plans are planned and not yet live.

Zahvox may introduce paid plans, paid extension features, paid desktop or mobile app tiers, plugin-based purchases, or team workflow subscriptions. When that happens, this Refund Policy, the Payment Terms, and the Digital Products & E-Commerce Policy will apply.

All paid purchases, subscriptions, renewals, upgrades, add-ons, digital products, and future feature purchases will be non-refundable. This includes change of mind, unused access, user error, failure to use the product, and dissatisfaction after access is granted. This rule does not override any right you have under applicable law.

Because Zahvox may offer digital and software-based access, purchases typically deliver value immediately. Users should review features, plan details, and pricing before purchasing. Once access is granted, the purchase is considered final.

When subscriptions are introduced, they may renew automatically at the end of each billing period. Cancelling a subscription stops future renewals but does not entitle you to a refund of any amount already paid, unless required by applicable law.

If you believe you have been billed in error — for example, charged twice for the same item or billed for a plan you did not choose — please contact Zahvox promptly with details. Verified billing errors will be corrected.

If a payment processor accidentally charges you twice for the same purchase, contact Zahvox with the transaction identifiers so the duplicate can be verified and refunded.

If the law in your jurisdiction gives you a specific right to a refund (for example, statutory withdrawal rights in some regions), that legal right will be respected. Users are responsible for understanding refund rights that may apply in their region.

Please contact Zahvox before initiating a chargeback so any billing question can be reviewed. Chargebacks initiated without contacting Zahvox first may lead to account suspension and disputes with the payment processor.

Cancelling a paid plan is not the same as requesting a refund. Cancellation stops future billing. A refund would return money that was already charged. Under this policy, cancellation is available; refunds are not, unless required by law.

Before purchasing any future paid feature, please review the plan, feature list, and any usage limits. Ask questions in advance if you are unsure whether Zahvox is right for you. Trying the free web tool at /tool is the recommended way to evaluate the product.

This Refund Policy may be updated when paid plans are introduced or when billing details change. The last updated date at the top of this page reflects the most recent revision.

Questions about this Refund Policy can be sent through the contact page or by email to hello@zahvox.com.